9/26/2023 0 Comments Installshield wizard completedIngenix * 2525 Lake Park Blvd * Salt Lake City, UT 84120 We can also be reached at 800 765-6797.ĭavid Nelson Technical Support Representative Please let us know if you need anything else. If it is older than version 4.5, you will want to use the link below to update that from Microsoft.Īfter you complete the update, restart your computer and then try to install Encoder Pro from either the cd or the download. ![]() This will open another window that will list the version of your Window's Installer. At the flashing cursor type in "MSIExec" and then press your enter key. Type "CMD" in to the prompt on the "Run" screen. You can check the current version you have by following the steps below. ![]() It sounds like you will need to upgrade your version of Window's Installer.
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